个别文件打不开，提示用户信息不存在，其他文件可以正常打开

个别文件打不开，提示用户信息不存在，其他文件可以正常打开。前端打印的token正确，后端回调里拿到的token是其他环境的token。 {
"errno": 10000,
"msg": "用户 0 信息不存在",
"reason": "ProviderError",
"result": "ProviderError",
"_url": "/api/v3/office/file/1676134013681905664/open/word",
"responseHeaders": "access-control-allow-credentials: true\r\naccess-control-allow-headers: accept, content-type, x-user-query, x-device-id, x-requested-with, x-csrftoken, accept-encoding, accept-language, x-csrf-rand, x-server-id, x-endpoint-id, x-app-id, EagleEye-TraceID, EagleEye-SessionID, EagleEye-pAppName, x-user-token, x-app-id, x-app-token\r\naccess-control-allow-methods: GET, POST, PUT, DELETE, OPTIONS\r\naccess-control-allow-origin: https://o.wpsgo.com\r\naccess-control-expose-headers: accept, content-type, x-user-query, x-device-id, x-requested-with, x-csrftoken, accept-encoding, accept-language, x-csrf-rand, x-server-id, x-endpoint-id, x-app-id, EagleEye-TraceID, EagleEye-SessionID, EagleEye-pAppName, x-user-token, x-app-id, x-app-token\r\ncontent-length: 85\r\ncontent-type: application/json; charset=utf-8\r\ndate: Wed, 05 Jul 2023 08:21:53 GMT\r\nserver: elb\r\nx-group: green\r\nx-klb: 2\r\nx-region: wq\r\nx-request-id: 7dcf4f8fffd3443259472263fbeae893\r\n"
}