1.控制台中回调配置文档预览及文档三阶段编辑接口调试均返回成功;
2.前端SDK初始化报错:{errno: 10000, msg: "", reason: "", result: "RetryLater"}{errno: 10000, msg: "", reason: "", result: "InternalError"}{errno: 10000, msg: "", reason: "", result: "permissionDenied"};
3.排查我司服务器端日志,前端SDK初始化时,还未执行到获取文件信息接口已报错;
初始化参数:
appId: "SX20240719EIKUHY"
customArgs:{
access: 1
account_head_shot: "https://XXXXXX/app/headshot/2024/5/23/93/05312b70d19bc7b2268b301a1fbc9f9a.jpg"
account_id: 1592458875001
account_nick_name: "小三"
create_time: 1716540362
device_sn: "J78267330"
file_md5: "48b9f86dda4f1466acb2cacb000ecb8a"
file_name: "1111(2).docx"
file_path: "/drives/disk_a1/Users/admin/Backup/来自Xiaomi 12的微信/Documents/1111(2).docx"
file_size: 67757
modify_time: 1669376599
share_id: "2RHDTW"
}
fileId: "da633a131c0b5a671072b33c64e00e20"
officeType: "w"
token: "111111"
4.webOffice控制台日志查询中无日志记录;
请问应如何排查并解决该问题?